While realizing the goals of our target, our valuable employees, the company; We are aware of the fact that in a happy family environment, it is to offer an efficient company climate that is open to development and innovation for success, has high motivation and communication, produces creative ideas, questions their work, works with a total quality approach. We are also aware that reaching this goal requires training and touching our employees. In order to achieve this, we aim to support our employees with regular trainings and motivation activities, to increase the adoption of our company culture and increase loyalty to the company. If you want to be a member of our young and dynamic team, you can take the first step by making your job applications from our open positions/general application section.
Training and Development
Company personnel are subjected to various trainings with the belief that education is the most important factor affecting quality in terms of ensuring customer satisfaction.
Our Aim;
To train qualified experts, consultants and managers related to Industrial Rights with the Support Academy project.
To constantly renew and develop vocational education according to the needs of society.
The strength of our business; is to work to improve our weakest link with the awareness that the weakest link is as much as its strength.
Our Education Strategy;
1. Technical Trainings:
Orientation Trainings; It is carried out with an orientation coach for one month and creates a reference value for technical competence within the trial period.
Sectoral Trainings;
These are periodic trainings given to business units to have technical knowledge about the work they have done. Although technical issues are explained in the adaptation process, it is necessary to revise the existing information in certain periods or to take renewal trainings on changing issues.
2. Personal Development Trainings:
Basic Sales Training;
These are trainings that include communication elements as well as sales, aiming to increase the necessary competencies in order for people who have just started the institution to do their job better outside of their business knowledge, and subsequently aiming at behavioral change.
Advanced Sales Training;
These are the trainings that include basic communication as well as corporate communication techniques and advanced sales techniques.
Internal / External Customer Focus;
These are the trainings that the personnel working in the operation staff, who are an integral part of the sales team, should receive in order to increase internal customer satisfaction. In this way, it is aimed that the operations staff, who support the sales team serving external customers, speak the same language as sales.
Coaching Sales Teams; It is the kind of training in which the coaching, which is required by the branch and regional managers, who set targets and is responsible for achieving the targets, should be taken in terms of sales. Training of trainers; It is a training that should be taken by at least Expert 2 level people to increase the stage skills of those who have the technical competence to provide training. With these trainings, it is aimed to train experienced internal trainers.
3. Career Education:
Basic Management Skills; Rarely Specialist 2 is the basic level of management training given to those who are at least at the Specialist 3 level and whose entrance to the manager pool is approved. Subsequently, various projects will be given to the personnel as human resources and training will be supported in terms of implementation.
Advanced Management Skills;
These are the trainings that explain the advanced stages of management planned for middle level managers and above.
Coaching for Managers;
These are one-to-one coaching trainings that will be planned for senior managers who have advanced management skills and that progress will be recorded in stages with the logic of the session.
4. Information Technologies Trainings:
Software Group Trainings;
These are technical trainings planned for open participation or within the organization at a level that should be taken with the approval of the manager of the relevant unit and will improve the work we have done.
Hardware Group Trainings;
These are technical trainings planned for open participation or within the organization at a level that should be taken with the approval of the manager of the relevant unit and will improve the work we have done.
Internal / External Customer Focus;
These are the trainings that will increase the internal customer satisfaction that the IT personnel, who work in the operation and marketing staff and have a relationship with all personnel, are an integral part of the team. In this way, empathy competence will be increased between all personnel serving external customers and technical personnel.
Career planning
With career planning, the technical and professional knowledge, competence, performance results, etc. of the company personnel. It is aimed to plan the professional development and promotions within the company by determining the way to reach the career goals in line with this.
Basic principles in career planning for candidates who will just start our company:
- Education status
- Relevant or unrelated work experience
For the personnel working in the current staff in our company:
- Work performance
- Education status
- Workplace seniority and minimum waiting time
- End-of-training exams or jumping exam for the relevant level
- Manager’s view on the ability to transform the personal development trainings he attended into behavior
- Completion of projects and assignments given by Human Resources and evaluation of human resources together with managers
- It can be listed as the availability of vacant positions for the relevant position in the organization.